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SHIPPING TERMS

Thank you for choosing Alcapta LLC! We are committed to providing you with fast and safe shipping services. Here are the details about our shipping policy:

Ⅰ. Domestic Shipping

  1. Shipping Company: We mainly use the following shipping companies for domestic delivery:
    United States Postal Service (USPS)
    FedEx
    UPS
  2. Processing Time: All orders will be processed and shipped within 2 business days after confirmation. Processing time may vary depending on order volume.
  3. Shipping Time: Shipping time is usually 3-5 business days, depending on your delivery address and selected shipping method.
  4. Shipping Fee: Shipping fee will be automatically calculated at checkout based on your order weight and delivery location.

Ⅱ. International Shipping

  1. Available Countries: We provide international shipping services and support delivery to multiple countries and regions. Please check the specific available countries at checkout.
  2. Shipping Company: For international orders, we mainly use the following shipping companies:
    USPS Priority Mail International
    FedEx International
    UPS Worldwide
  3. Processing Time: International orders will be processed and shipped within 2 business days after confirmation.
  4. Shipping Time: International shipping time is usually 5-21 business days, depending on the destination country and customs processing time.
  5. Shipping Cost: International shipping costs will be automatically calculated at checkout based on order weight, destination, and selected shipping method. Please note that there may be additional customs duties and import taxes, which are the responsibility of the buyer.

Ⅲ. Order Tracking
When your order is shipped, you will receive an email with a tracking number and link. You can use the link to check the order shipping status in real time.

Ⅳ. Damaged or Lost Orders
If your order is lost or damaged during shipping, please contact us within 48 hours of receiving the package. We will assist you with related matters and ensure that you get the solution you need.

Thank you for choosing Alcapta LLC, we look forward to providing you with quality products and services!