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PRIVACY POLICY

Welcome to the website of Alcapta LLC (hereinafter referred to as “we”, “us” or “the Company”). We value your privacy and are committed to protecting your personal information. This document will explain how we collect, use and protect the information you provide when you visit our website.

  1. Information Collection
    We may collect the following types of information:
    Personal Information: including your name, email address, phone number, mailing address and payment information when you register for an account, place an order or contact us.
    Non-Personal Information: We may also collect information such as your IP address, browser type, access time and page views to better understand how you use our website.
  2. Use of Information
    We may use the collected information for the following purposes:
    Process and manage your orders
    Provide customer support and assistance
    Send order confirmations, shipping notifications and other order-related information
    Send you marketing communications (you can opt-out at any time)
    Improve our products and services
  3. Information Sharing
    We will not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
    To fulfill your order (e.g., sharing information with payment processors, shipping companies)
    To respond to legal requirements or protect our rights
  4. Information Protection
    We take appropriate security measures to protect your personal information from unauthorized access, use or disclosure. Our website uses SSL encryption technology to ensure the security of data transmission.
  5. Your Rights
    You have the right to request access, correction or deletion of your personal information held by us. If you wish to exercise these rights, please contact us using the contact information below.
  6. Children’s Privacy
    Our services are intended for users aged 18 and over only. We do not knowingly collect personal information from children (under 18 years old). If you believe that we have accidentally collected information from a child, please contact us immediately and we will take appropriate steps to delete the information.
  7. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of changes by posting a notice of changes on our website and encourage you to review this policy regularly for the latest information.

Thank you for choosing Alcapta LLC. We value your privacy and are committed to protecting your personal information.